Leadership Secrets of Santa Claus
Harvey, Eric., Cottrell, David, and Lucia, Al. (2003), Leadership Secrets of Santa Claus.
Dallas: Walk the Talk Company.
I read this book years ago. I, like many others, are looking for hope. A question that keeps coming up is, “is there really a santa claus?” The answer may be YES. Here are the leadership secrets that may be a guide to building great organizations.
Your Turn, make it happen. Best to all. Bill
Summary Checklist
- BUILD A WONDERFUL WORKSHOP
- Make The Mission The Main Thing
- Focus On Your People As Well As Your Purpose
- Let Values Be Your Guide
- CHOOSE YOUR REINDEER WISELY
- Hire Tough So You Can Manage Easy
- Promote The Right Ones… For The Right Reasons
- Go For The Diversity Advantage
- MAKE A LIST AND CHECK IT TWICE
- Plan Your Work
- Work Your Plan
- Make The Most of What You Have
- TO THE ELVES
- Open Your Ears To Participation
- Pay Attention To How You’re Perceived
- Walk Awhile In THEIR Shoes
- GET BEYOND THE RED WAGONS
- Help Everyone Accept The Reality of Change
- Remember: The Customer Is Really In Charge
- Teach “The Business” of The Business
- SHARE THE MILK AND COOKIES
- Help Them See The Difference They Make
- Do Right By Those Who Do Right
- Expand The Reinforcement Possibilities
- FIND OUT WHO’S NAUGHTY AND NICE
- Confront Performance Problems… Early
- Coach “The Majority In The Middle”
- Don’t Forget “The Super Stars”
- BE GOOD FOR GOODNESS SAKE
- Set The Example
- Establish Guidelines and Accountability
- Remember That Everything Counts